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Our Take on Gexa Energy
GEXA Energy is one of the largest Retail Electricity Providers in Texas serving over 1 million Texans. GEXA is owned by Next Era Energy (NYSE: NEE) Next Era is one of the largest US Energy companies and owns and operates GEXA Energy, and Frontier Utilities in Texas.
GEXA was one of the first independent electricity retailers in Texas, and is backed by Next Era Energy, so they're not going anywhere. GEXA has some of the most competitive rates and competes and wins against larger retailers in value and inovative products. GEXA operates in Texas while its sister company, Frontier Utilities serves as a value brand in Texas and as a stand-alone retailer in the rest of the US.
Gexas Energy has been one of our "Best Electricity Companies in Texas" list 2 times in the last 7 years. So, they do things right. Gexa is one of the most competetive large retailers generally offering rates in the top 20% of lowest cost.
Any company over 250 thousand customers is going to get high volumes of negative reviews. It's important to keep this in mind when reviewing complaint stats, that why we adjust for this is our rankings while leaving individual customer reviews on thier own
Pros
- thumb_upAggressive Pricing for a Large Company
- thumb_upInnovative products, EV Charging, Green
- thumb_upAll Products are Green
Cons
- thumb_downLots of Confusing Tiered Plans
- thumb_downMixed Reviews
- thumb_downHit or Miss Customer Support
Gexa Energy Customer Reviews
Gexa Energy Ratings
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend
Great pricing
Easy signing up and transferring.
— Donald And Joeann from Killeen, TX on November 25th, 2021
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We're glad you found a good Killeen electricity plan. Thanks for your review, and we hope you'll shop with Texas Electricity Ratings again.
— Justine Trollinger on February 1st, 2024